Question 1

How to Deposit Funds?

Accepted Answer

First, go to our website and log in to your account. Then go to the 'Deposit'. Please note before Deposit:- Transfers of Turkish lira can only be made by transfer or remittance from a personal bank account opened in your name;- The ATM or credit card transfer transaction cannot identify the sender's information, so it is not acceptable;- There is no minimum for the Turkish lira. You can make deposits in Turkish lira up to your limit;

Question 2

How to Withdraw Funds?

Accepted Answer

First, go to our website and log in to your account. Then go to the 'Withdraw'. Please note before withdrawal:- Withdrawals can only be made to Turkish lira accounts established in your own name;- Withdrawals to other banks should be made during bank working hours. Remittances made between 9:00 and 16:45 on weekdays can be completed on the same day, and withdrawals made on weekends and public holidays will be completed on the first working day after that.

Question 3

About Anti-Phishing.

Accepted Answer

After logging in, an anti-phishing window (as shown below) will pop up. Please check if the displayed anti-phishing code is the same as the one you set before. If you have not set an anti-phishing code, we recommend that you set one, which can be very easily done by following the instructions (Click 'Security verification' - 'PasswordManage' to set Anti-Phishing Code). If the displayed anti-phishing code is correct, then click 'Confirm'.

Question 4

How to Enable & Disable Authenticator?

Accepted Answer

Google Authenticator and Gate Authenticator are the only two valid authenticators for Gate TR. Scan the QR code on your phone or search for them in your app store to download them. Open the app after installation. (Gate Authenticator in this tutorial as an example)


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